Showing posts with label patient feedback. Show all posts
Showing posts with label patient feedback. Show all posts

Monday, August 8, 2011

August featured patient testimonials!


Here they are, our August featured testimonials! Thanks again to everyone who wrote in - we hope everybody is having a great summer!

"The support staff exceeded my expectations. Each member was friendly, helpful and supportive. It was clear they trusted the doctors and enjoyed their work. Every effort was made to accommodate me and my needs. I would highly recommend this facility." - Charity G.

"Your office and doctors were wonderful, pleasant, and kind. I am working on saving money to get that initial appointment for my daughter to get her records to get the process started. This way we can continue to experiencing that wonderful atmosphere. Thank You, God bless." - Caleb L.

Tuesday, May 17, 2011

Love your smile? Tell the world ALL ABOUT IT!

Bernard & Eimer Orthodontics are orthodontic specialists or dentists with many years of University training in growth and development and tooth movement. Braces is all we do! We have a friendly, caring staff and a modern and comfortable facility in North Canton.

Whether you have visited Drs. Bernard or Eimer for a week, months or years, we’d love to hear your feedback about your experience with our doctors and staff! Now with the Internet, it’s even easier to write your thoughts and share them with the world. We'd want to encourage you to write a review of us on our Google local listing. It only takes a moment!

You may write a review here.

Thank you in advance - we look forward to reading your feedback!

Sunday, April 24, 2011

Dr. Bernard and team want to know: What should we blog about?

At Bernard & Eimer Orthodontics, we strive to write about important topics related to braces, your treatment and your overall health on a weekly basis.

To help us continue blogging through the spring, we need your help: What would you like us to focus on our blog? Perhaps there’s something you’ve wanted to ask Drs. Bernard or Eimer for a while and just haven't found the opportunity? Give us your ideas by posting here or on our Facebook page!

We hope you have a great rest of your Easter weekend and a great upcoming week!

Saturday, February 19, 2011

Love your new smile? Tell the world all about it!

Bernard & Eimer Orthodontics are orthodontic specialists or dentists with many years of University training in growth and development and tooth movement. Braces is all we do! We have a friendly, caring staff and a modern and comfortable facility in North Canton.

Whether you have visited Drs. Bernard or Eimer for a week, months or years, we’d love to hear your feedback about your experience with our doctors and staff! Now with the Internet, it’s even easier to write your thoughts and share them with the world. We'd want to encourage you to write a review of us on our Google local listing. It only takes a moment!

You may write a review here.

Thank you in advance and have a great holiday weekend everyone!

Saturday, January 22, 2011

January featured patient reviews!


Check out what a few of our patients are saying about our office! At Bernard & Eimer Orthodontics, braces is all we do! We have a friendly, caring staff and a modern and comfortable facility in North Canton. We feature clear braces and removable aligners along with digital imaging and advanced computer graphics.

Your initial consultation is FREE!

"I don't know why anyone would go anywhere else for their orthodontic needs. A friend recommended your office when we were in need and I cannot thank her enough. You all are really the best!!"

"What I really liked is no matter how scared Tiffany was about what was going to happen, you all made her feel better and more relaxed. I want to thank you very much. Her teeth look wonderful."

"Your organization is a model for the entire business community. Like the 'Wahoos'. Good incentive for the kids."

"From the very first visit, your staff was extremely friendly and professional. I've never seen a better run organization. I like the way each person has a specific duty and how well they communicate with the parents and child. Also, as a working mother I appreciated the timeliness of their appointments and an up-front estimate of how long the visit would take. Thank you!"

Saturday, July 24, 2010

Patient survey!


We had a great outreach from our moms that helped with our patient phone survey. We would like to give all of them a standing ovation for all the time and efforts put into this project. A wonderful job done by all of them!!

KELLY HARTER
LYNN VERNIER
PAULA TREFF
CATHLEEN TURNER
DENISE ICKES
STACY BAKER
TIFFANI BROCK
SUSAN DI PIETRO
YVETTE BLANDFORD
JILL BUSKEN
JILL CHENOWITH
SUSAN HAMMOND
LINDA JARKA

We are still putting together all the information from the surveys and will discuss it in a future article. We just wanted to share some of your great comments: “kid friendly, excellent service, completely satisfied, appreciates the friendly staff and well organized.”

Thank you for all of your kind words! Have a GREAT weekend everyone!

Sunday, June 6, 2010

Drs. Bernard and Eimer want to know: What should we blog about?


With summer 2010 almost here, our staff at Bernard & Eimer Orthodontics strive to continue writing about important topics related to braces and your treatment with Canton orthodontist Dr. Michael Bernard.

To help us continue blogging through the course of the long summer, we need your help: What would you like us to focus on our blog over the summer? Perhaps there’s something you’ve wanted to ask Dr. Bernard for a while and just haven't found the opportunity? Give us your ideas by posting here or on our Facebook page!

We hope you have a great rest of the weekend and an even better upcoming week!

Monday, May 17, 2010

Tell us about your experience at Bernard & Eimer Orthodontics!

Bernard & Eimer Orthodontics are orthodontic specialists or dentists with many years of University training in growth and development and tooth movement. Braces is all we do! We have a friendly, caring staff and a modern and comfortable facility in North Canton.

Whether you have visited Drs. Bernard or Eimer for a week, months or years, we’d love to hear your feedback about your experience with our doctors and staff! Now with the Internet, it’s even easier to write your thoughts and share them with the world. We'd want to encourage you to write a review of us on our Google local listing. It only takes a moment!

You may write a review here.

Thank you in advance and have a great week everyone!

Monday, April 12, 2010

Ask Dr. Bernard: What makes a great patient?

All orthodontists have an image of the ideal orthodontic patient. The first quality that we look for in the initial exam is a patient that wants the treatment for a specific reason. People who have a goal of a better bite or smile generally cooperate better with the orthodontist and staff. Many patients are having treatment because it is their parents’ wishes; not theirs.

The second quality is great brushing habits and a concern about the health of their teeth and gums. Teeth do not move well when the gums are puffy and the final result never looks good; even though the teeth are straight. The teeth have white patches and are covered by fat, red gum tissue.

The next quality that makes a great patient is compliance with wearing rubber bands or removable appliances. Patients who wear rubber bands 24 hours a day get done faster with an ideal result.

Of course, a positive attitude and a pleasant demeanor makes the orthodontist day more satisfying and in turn, encourages him or her to spend more time with the patient encouraging them to continue progressing toward the final, ideal bite and smile.

Monday, April 5, 2010

Featured patient review for Bernard & Eimer Orthodontics

Dr. Bernard received a letter last week from Michael G., a former patient and thought he’d share it on the blog today:

Several years ago my wife and I were looking for an orthodontist. After several conversations one name kept coming up, Drs. Osborne, Bernard and Eimer. We had spoken with a few different orthodontists, and Drs. Osborne, Bernard and Eimer seemed the best fit. The doctors took the time to explain their plan on how they would align the kid's teeth.

After which I had spoken with Judi in accounts she walked us through the payment options. I especially liked that it was one price period, no hidden fees. Even for Emergency Visits or a broken bracket or if treatment took longer than expected. This is true, one price does cover it all.

The doctors are great, but the staff is wonderful. I can not explain how nice Terri and her staff treat each patient. They take the time to make sure the braces are as comfortable as possible. And if you need supplies (Christmas trees, wax) they are quick to hand you a handful. (Again no fee).

The wahoo program is a great incentive for the kids to maintain their braces. Once you call into the office Anita or Kelly are always willing to set appointments convenient to our needs.

We have had three kids with full braces and one with a quad helix. I was so happy with the results from the kid's braces; I had braces put on myself.


~ Michael G., 3/11/2010