Dr. Bernard received a letter last week from Michael G., a former patient and thought he’d share it on the blog today:
Several years ago my wife and I were looking for an orthodontist. After several conversations one name kept coming up, Drs. Osborne, Bernard and Eimer. We had spoken with a few different orthodontists, and Drs. Osborne, Bernard and Eimer seemed the best fit. The doctors took the time to explain their plan on how they would align the kid's teeth.
After which I had spoken with Judi in accounts she walked us through the payment options. I especially liked that it was one price period, no hidden fees. Even for Emergency Visits or a broken bracket or if treatment took longer than expected. This is true, one price does cover it all.
The doctors are great, but the staff is wonderful. I can not explain how nice Terri and her staff treat each patient. They take the time to make sure the braces are as comfortable as possible. And if you need supplies (Christmas trees, wax) they are quick to hand you a handful. (Again no fee).
The wahoo program is a great incentive for the kids to maintain their braces. Once you call into the office Anita or Kelly are always willing to set appointments convenient to our needs.
We have had three kids with full braces and one with a quad helix. I was so happy with the results from the kid's braces; I had braces put on myself.
~ Michael G., 3/11/2010
Dr. Bernard received a letter last week from Michael G., a former patient and thought he’d share it on the blog today:
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